配送ポリシー

Shipping Policy

Order Processing

All ARMATTI products are made to order through our print-on-demand production process.

Orders are typically processed within 2–7 business days before shipment. Processing times may vary during holidays or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times after shipment are:

  • Japan: 2–7 business days
  • United States: 5–15 business days
  • Canada: 7–20 business days
  • Europe: 5–20 business days
  • Australia & New Zealand: 7–20 business days
  • Other International Destinations: 7–30 business days

These delivery estimates are not guaranteed and may vary depending on customs processing, local postal services, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your destination and the products ordered.

Any applicable shipping charges will be displayed before you complete your purchase.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Tracking Information

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.

Please allow up to 48 hours for tracking information to become active.

Shipping Delays

While we strive to deliver orders as quickly as possible, delays may occur due to customs inspections, carrier issues, weather conditions, or peak shipping seasons.

ARMATTI is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or lost.

Additional shipping charges may apply if reshipment is required.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please first contact your local postal carrier.

If you still require assistance, please contact us at armatti1977@outlook.jp, and we will do our best to help investigate the issue.

Contact

If you have any questions regarding shipping, please contact us at:

Email: armatti1977@outlook.jp